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The Professional Phone System That Grows With Your Business

Finally, a business phone system that's affordable, easy to set up, and packed with features to make your small business sound like a big-league player.

Best for growing teams paying per extension who want to cut costs without risking uptime.

Send Your Bill

Secure upload. We never share your data.

Not ready to upload? Book a Call.
1

Send in your bill

1-2 weeks

Upload your current phone bill so we can spot overcharges, usage waste, and the fastest path to savings.

WHAT WE DO

  • Review your bill line by line (taxes, fees, trunks, minutes, add-ons)
  • Estimate your real usage and right-size users and calling paths
  • Flag contract traps (auto-renewals, early termination, hidden surcharges)
  • Identify reliability risks (single points of failure, SIP delivery issues)

WHAT YOU GET

  • Same-day savings estimate and “switch plan” summary
  • Before-and-after monthly cost comparison
  • Recommended setup (users, phones, porting scope, key features)
  • Next-step checklist and timeline to go live
2

Savings Review

1-2 weeks

We confirm the numbers, map your setup, and outline the cleanest path to switch with zero surprises.

WHAT WE DO

  • Validate line items, taxes, and recurring charges from your bill
  • Right-size users and calling paths based on your usage
  • Confirm porting scope, locations, devices, and key call flows
  • Identify risk items (fax, alarms, elevators, intercoms, call recording)

WHAT YOU GET

  • A simple savings breakdown (what changes and why)
  • Your recommended package and feature set
  • Porting and cutover plan with key dates
  • A clear go-live checklist (what you need to provide)
03

Go Live

4-12 weeks

We port your numbers, configure your system, and switch you over with minimal downtime.

WHAT WE DO

  • Submit number port requests and track approvals
  • Configure users, extensions, ring groups, and business hours
  • Set up call flows like auto attendant, voicemail, call queues
  • Test inbound and outbound calling before cutover
  • Coordinate the go-live window and validate everything after

WHAT YOU GET

  • A working system with your numbers live
  • A go-live checklist that confirms each call path
  • A clear support plan for the first week after launch
04

Support + Tune

1-2 weeks

After you’re live, we keep call quality tight, handle changes fast, and stay on top of issues before your team feels them.

WHAT WE DO

  • Monitor call quality and carrier performance (jitter, drops, one-way audio)
  • Handle day-to-day changes (users, extensions, ring groups, schedules)
  • Update call flows as your business changes (hours, routing, departments)
  • Keep security and permissions clean (admin access, voicemail PINs)
  • Coordinate any escalations with carriers and vendors when needed

WHAT YOU GET

  • A stable system that stays reliable as you grow
  • Fast help when something breaks or needs to change
  • Ongoing tweaks that improve routing and reduce missed calls
  • A clear owner for your phone system (no finger-pointing)
Danielle Morgan, Director of Operations

“We needed a new creative direction.”

“We didn’t realize how much our phones were hurting us until we started tracking it. Calls were dropping, voicemails weren’t showing up, and patients would tell us they tried three times before giving up. On top of that, the bill made no sense. We were paying for extensions we didn’t use, add-ons we didn’t understand, and every time we needed a change, it turned into a ticket, a delay, and another charge.

TechWave started with a simple bill review and asked the right questions about how we actually operate. We have a front desk, a back office, multiple lines for appointments, and an after-hours flow that can’t fail. They cleaned up our call routing, fixed the confusing ring groups, and made it easy for our team to see who answered and who missed what. The cutover was smooth, number porting didn’t turn into a nightmare, and the call quality was immediately better. No echo, no lag, no random call failures.

The biggest difference is confidence. We don’t worry about the phones anymore. Our staff stopped doing workarounds, patients stopped complaining, and our missed-call problem basically disappeared. The savings were real too. The estimate matched the first invoice, and we’re spending less every month without losing any capability. If you’re on the fence, send your bill. It takes five minutes and you’ll know fast if you’re overpaying.”

Send your bill

Secure upload. We never share your data.

Stop paying for unused phones

Most providers charge per extension, even when nobody uses the phone.

Typical providers

  • Pay per extension, used or not
  • Fees and add-ons creep in over time
  • Changes take tickets and follow charges

TechWave

  • Right sized for real usage
  • Clear monthly total you can predict
  • We handle setup, porting and support

Features that scale with your business

Crystal-Clear Calls

Consistent audio quality that makes every conversation easier.

Smart Call Routing

Send callers to the right person fast with menus and rules.

Ring Groups and Queues

Handle busy hours without missed calls or chaos.

Work From Anywhere

Use your business number on desk phones, mobile, and desktop.

Voicemail to Email

Get messages where you already work so nothing slips.

Call Reports and Insights

See call volume, missed calls, and trends in minutes.

Multi-Location Ready

One system for every office, remote user, and future site.

Number Porting Managed

We move your numbers with a clear plan and no downtime.

Get your bill. See your savings.

Send your current phone bill and we’ll reply with a same-day savings estimate and a clear plan to switch.

  • Same-day savings estimate from your current bill
  • Your new monthly total and expected savings
  • A simple porting plan for your phone numbers
  • Go-live timeline with support included
Send your bill

Secure upload. We never share your data.

What People Are Saying

★★★★★

“We switched to TechWave and the call quality got better the same day. No dropped calls, no weird delays, and our front desk stopped fighting the phones. The bill review was straightforward, and the savings showed up on the first invoice.”

Ashley Roberts, Office Manager, Horizon Dental
★★★★★

“Patients used to complain about not getting through. Since moving to TechWave, the phones are clear and reliable, and after-hours calls go to the right place every time. No contract pressure, just a better system.”

Priya Desai, Practice Administrator, Greenbrook Pediatrics
★★★★★

We needed multi-location calling without the telecom mess. TechWave handled the cutover cleanly, ported our numbers without drama, and the reporting actually helps us spot missed calls. It’s been stable and predictable.”

Carlos Ramirez, IT Manager, Suncrest Logistics
★★★★★

“We run a busy office and missed calls cost money. TechWave cleaned up our setup, made routing simple, and now our team actually trusts the phones. The support feels like we have an IT department for voice.”

Mark Ellison, Operations Manager, Ridgeway Manufacturing
★★★★★

“Our old provider nickel-and-dimed every change. With TechWave, adding users and adjusting call flows is quick, and the service has been consistent. The savings estimate was accurate, and the monthly bill finally makes sense.”

Jenna Whitaker, Executive Assistant, Northpoint Law Group

Questions before you send your bill?

Uploading a bill can feel like a big step. Here’s what we need, what happens next, and how we keep the switch painless.

Just your most recent phone bill PDF (or a clear screenshot). We look for your current plan, line items, taxes, surcharges, and how you’re being billed.

Same day in most cases. If your bill is complex (multiple locations, lots of lines, or a contract addendum), we may ask one quick follow-up before we send the estimate.

Yes. Number porting is standard. We’ll confirm the exact numbers and the current carrier details, then handle the port request and scheduling.

Usually little to none. We set up and test the new system first, then schedule the cutover. Most teams keep working as normal during the change.

Yes, in many cases. These devices are the first things we check for because they can need special handling. If something needs a different approach, we’ll tell you before you commit.

It depends on what you choose. We’ll explain the options clearly in your savings summary so you can pick what fits your business.

Your security is our priority. We use industry-standard SSL encryption for all transactions and never store your payment details. Our systems are regularly audited to ensure your data stays protected.

We handle the setup, number porting, call routing, and go-live. You’ll approve the plan, provide any needed carrier info, and choose who on your team should be the main point of contact.

Ready when you are

Send your bill. Get a same-day savings estimate.

Secure upload. We never share your data.

Serving U.S. SMBs, 10–250 users

Multi-location? Call queues? Remote staff? We’ve got you.

Keep your numbers. Low to no downtime.